Cancellation & Refund

Appointments & Booking

All appointments at AMARA are scheduled based on availability. We recommend booking in advance to reserve your preferred time slot.

For booking confirmation, we request only your name and phone number.

We never require a Gmail or any email address to confirm appointments.

Cancellation Policy

• Please inform us in advance if you need to cancel or reschedule your appointment.
• Cancellations made with sufficient notice are usually accommodated without additional charges.
• Last-minute cancellations or no-shows may impact future booking priority.

Rescheduling Policy

• Appointments can be rescheduled subject to therapist and room availability.
• We recommend notifying our team as early as possible to arrange a suitable alternative time.

Refund Policy

• Payments made for completed services are generally non-refundable once a booking is confirmed.
• If there is a valid service-related concern, our team will review the case and provide an appropriate resolution where applicable.

Late Arrival Policy

• Late arrival may reduce the available session time to avoid delays for subsequent guests.
• Full service charges may still apply in these situations.

Service Satisfaction

• Our goal is to provide a professional and relaxing wellness experience.
• If you have concerns, please inform our team during or immediately after your session so we can address them appropriately.

Right to Refuse Service

AMARA reserves the right to refuse or discontinue service in the following cases:

• Inappropriate behavior or misconduct
• Violation of center policies
• Health or safety concerns

Policy Updates

AMARA reserves the right to update or modify this policy at any time without prior notice. Guests are encouraged to review this page periodically.

Client booking information is kept confidential and is not shared with third parties, except where disclosure is required by law.